Member Service Representative

About the Role

As a Member Service Representative at Canvas Credit Union, you'll play a vital role in supporting our members and assisting them with financial services. Your day will involve engaging with members, providing solutions, and processing transactions with a focus on exceptional service.

Responsibilities

• Learn about our members' needs and situations.
• Educate members on financial solutions and services.
• Process transactions like transfers and payments professionally.
• Perform advanced transactions, including IRAs and wire transfers.
• Stay updated on financial industry trends and technological advances.
• Collaborate with team members to deliver excellent service.

Requirements

• You are passionate about helping others.
• You enjoy learning and wish to grow in your career.
• You understand financial products like loans and services.
• You have service excellence skills and a collaborative spirit.
• You are adaptable and eager to embrace change.

Benefits

• Medical/Dental/Vision Insurance
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Paid Wellness Day
• Paid Volunteer Time
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with up to 10% company contribution
• Tuition Reimbursement
• Rate Discounts on Qualifying Loans