Foreclosure & Default Resolution Manager

About the Role

The Foreclosure & Default Resolution Manager leads foreclosure activities and late-stage default servicing strategies across the mortgage portfolio, ensuring compliant, timely and member-focused resolution of non-performing loans. The role manages vendors and legal partners, oversees the REO portfolio, ensures compliance with Fannie Mae and regulatory standards, and leads a team responsible for foreclosure processing.

Responsibilities

• Oversee all stages of foreclosure including referral, timeline management, sale and post-sale activities
• Ensure adherence to investor requirements (Fannie Mae, FHA, VA) and state foreclosure laws
• Manage Canvas's REO portfolio and short sale administration on mortgage loans
• Manage foreclosure attorneys, trustees and vendor partners for performance and compliance
• Establish and monitor KPIs, SLAs and scorecards and provide executive-level reporting
• Lead, coach and develop a team responsible for foreclosure processing and default execution

Requirements

• Regulatory and investor compliance expertise (Fannie Mae, CFPB, NCUA)
• Default servicing strategy and execution experience
• Vendor and legal partner management experience
• Strong data analysis and performance reporting skills
• Leadership, coaching and team development experience
• Advanced Excel skills and pre-employment background review

Benefits

• Medical/Dental/Vision Insurance
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Paid Wellness Day
• Paid Volunteer Time
• Flexible Spending Account
• Health Savings Account
• World Class 401(k) Plan
• Tuition Reimbursement
• Rate Discounts on Qualifying Loans