Police Dispatcher

About the Role

This role involves performing specialized clerical and dispatching work for both emergency and non-emergency situations. You will be responsible for monitoring and coordinating communications between police units and the public, providing essential support during critical incidents.

Responsibilities

• Answers and directs all incoming telephone lines including E-911 and administrative lines.
• Coordinates and maintains radio communications with police field units.
• Inputs, retrieves, updates, and maintains information in the CAD system.
• Monitors and retrieves information in the CCIC/NCIC system to assist officers.
• Processes and enters messages into the computer by Teletype.
• Monitors town-wide cameras and department license plate readers.

Requirements

• High School Diploma or GED.
• One year prior experience as an emergency dispatcher or in law enforcement customer service.
• CCIC/NCIC Certification required within six months of hiring.
• Ability to remain calm during emergency situations.
• Ability to effectively communicate and establish relationships with various stakeholders.
• Ability to type 30 words per minute.

Benefits

• Career Advancement Programs
• Employee well-being program
• Competitive total compensation with an excellent benefits package
• Free membership to the Miller Activity Complex (MAC) or Recreation Center
• Public Service Student Loan Forgiveness eligible employee