Patient Access Specialist

About the Role

This position is an onsite role and does not offer a hybrid or remote option. The role requires critical thinking skills and the ability to work with minimal supervision in a fast-paced environment.

Responsibilities

• Meets with patient and/or patient's caregiver to exchange necessary information and documentation.
• Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.
• Verifies insurance benefits and obtains pre-certification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Must be able to take appropriate action within the scope of the job.

Requirements

• Minimum Required Education: None required.
• Minimum Experience: None required.

Benefits

• Medical, dental and vision coverage.
• Access to 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits such as accident insurance and identity theft protection.
• Paid time off (PTO) and medical leave.