Box Office Lead - Part Time

About the Role

In this role, you will handle ticket orders by phone, mail, and in person, ensuring a superior experience for all Arts Center guests. You’ll also assist the Box Office Manager with various duties to maintain smooth operations.

Responsibilities

• Provide a high level of customer service to all Arts Center guests.
• Process phone and in-person ticket orders using a web-based CRM system.
• Assist customers with performance availability, pricing, and seating recommendations.
• Maintain current knowledge of schedule and events.
• Contribute to a positive box office environment.
• Manage the Box Office during show times.

Requirements

• High school diploma or GED required.
• At least one year of box office experience preferred.
• Experience with ticketing and patron service management software preferred.
• Must be able to work evenings and weekends.