Medical Office Representative

About the Role

As a Medical Office Representative, you will be responsible for greeting patients, managing their information, and facilitating a smooth patient experience. Your role will involve collaboration with clinical partners to enhance overall service delivery.

Responsibilities

• Answer incoming phone calls and direct inquiries appropriately.
• Welcome patients and update their demographic and insurance information.
• Register patients for services and ensure accurate billing.
• Maintain clear communication with clinical partners regarding patient needs.
• Facilitate timely discharge and maximize reimbursement.
• Promote a safe and efficient work environment.

Requirements

• High School diploma or equivalent required.
• Associate's degree in Health Services Administration or related field preferred.
• 1+ years of customer service experience in a medical office setting preferred.
• Ability to understand medical terminology and coding.
• Certified Healthcare Access Associate (CHAA) preferred.

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development Resources
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits