Manager, Market Research & Research Operations

About the Role

As the Manager of Market Research & Research Operations, you will partner with stakeholders to manage both quantitative and qualitative research studies. Your role will involve clarifying business needs and translating them into actionable insights, ensuring efficient research operations.

Responsibilities

• Lead end-to-end primary research projects.
• Partner with business stakeholders to clarify their needs.
• Manage the project intake and tracking process.
• Coordinate survey programming and quality assurance.
• Oversee participant management and vendor coordination.
• Document workflows and improve research processes.

Requirements

• Demonstrated experience in managing primary market research.
• Strong project-management skills with the ability to handle multiple workstreams.
• Excellent analytical and presentation skills.
• Ability to document processes and improve research standards.
• Proficiency in Microsoft PowerPoint, Excel, and Word.

Benefits

• 401(k) with company match
• Paid time for vacation and volunteering
• 28-day sabbatical every 5 years
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance