Facility Coordinator (Lone Tree, CO)

About the Role

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Responsibilities

• Build trusted relationships with Corporate Real Estate staff, service vendors, and retail office employees who request facility support for the assigned location.
• Monitor open and pending work orders each day, track progress, communicate status, and support timely resolution of service requests.
• Coordinate with service providers performing repairs, maintenance, supply replenishment, and general workplace services in alignment with contract terms and the direction of Senior Facility Managers.
• Assist service providers with office and security-badge access, work scheduling, and coordination with onsite business partners.
• Prepare and review vendor invoices accurately and on time so payments are processed in accordance with Schwab vendor-management and accounts-payable requirements.
• Maintain building inspection records and partner with Senior Facility Managers to document and close related work orders.

Requirements

• High school diploma or GED.
• At least 3 years of related experience in customer service or an administrative environment, or at least 1 year of facility-management experience.
• Experience reading and following instructions, responding to email inquiries, and preparing routine correspondence, work-order notes, or status updates.
• Ability to communicate professionally by phone and in writing, ask thoughtful questions, and respond constructively to concerns or service issues.
• Ability to manage multiple priorities, remain composed under pressure, and use sound judgment when resolving moderately complex problems.
• Basic proficiency with Microsoft Office applications and willingness to learn computerized maintenance-management, computer-aided facility-management, and project-planning tools.

Benefits

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance