Medical Assistant II

About the Role

Delegates duties to office staff, manages operational issues, and ensures adherence to clinic quality, regulatory, billing, and customer service standards.

Responsibilities

• Delegates duties to office staff, manages operational issues, and ensures adherence to clinic quality, regulatory, billing, and customer service standards.
• Serves as the point of contact for daily clinic operations, assessing and resolving issues or escalating them as needed.
• Supports relationship-based care and maintains accountability for organizational mission and core values.
• Conducts training sessions, reviews patient care protocols, and ensures compliance with infection prevention guidelines.
• Collaborates with healthcare teams to implement best practices and maintains high standards of care.

Requirements

• Vital signs [Required]
• Body substance isolation [Required]
• Specimen collection [Required]
• Phone skills and etiquette [Preferred]
• Organizational skills [Preferred]
• High School Grad or Equiv [Required]
• 2+ years of related work experience [Required]
• 2+ years of related work experience OR completion of AHMG based Medical Assistant training/apprenticeship program [Required]
• Basic Life Support – CPR Cert (BLS) [Required]
• Certified Medical Assistant (CMA) [Required]
• Clinical Medical Assistant Certification (CMAC) [Required]
• Registered Medical Assistant (RMA) [Required]
• National Certified Medical Assistant (NCMA) [Required]
• Certified Clinical Medical Assistant (CCMA) [Required]
• Nationally Registered Certified Medical Assistant (NRCMA) [Required]

Compensation

• Base pay: $20.57 - $32.91/hr

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits