Lead Patient Service Rep

About the Role

In this role, you'll manage office expenses and prepare staff work schedules to ensure adequate patient service. You'll also oversee patient service representatives and ensure compliance with medical regulations.

Responsibilities

• Schedules and confirms patient appointments
• Maintains thorough and confidential patient charts
• Oversees patient service representatives
• Manages office expenses effectively
• Prepares work schedules for adequate staffing
• Ensures compliance with medical regulations and standards

Requirements

• High School Graduate or Equivalent required
• 2+ years of experience in a healthcare setting required
• Knowledge of medical terminology and insurance payers required
• Organizational and customer relations skills required
• Proficiency in Microsoft Office required

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits