Dispatcher Security and Emergency Services

About the Role

As an Emergency Dispatcher, you will manage multiple Security & EMS systems from a central location, dispatching emergency and routine calls for service. Build rapport with residents and visitors while ensuring safety and personalized customer service.

Responsibilities

• Track all pertinent information during your shift and initiate incident reports.
• Monitor the Emergency Call System for independent living.
• Track the status of residents involved in emergency situations.
• Monitor the Fire Alarm System.
• Dispatch ambulance services or 911 as needed.

Requirements

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred.
• Ability to maintain composure while dealing with emergencies.
• Effective communication skills with residents, visitors, and staff.

Benefits

• Medical, dental, and vision packages.
• paid time off (PTO) plans and company-paid volunteer hours for eligible team members.
• 401(k) retirement planith a 3% company match.
• Onsite medical centers for team members.
• 30% discount on food and drinks at on-site dining venues.
• Growth opportunities as the company expands.