Manager, Conferencing & Event Operations

About the Role

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Responsibilities

• Own and maintain the room-booking system and ensure information for conferencing, training, hoteling, and specialty event spaces is accurate and current.
• Oversee, approve, and coordinate local event scheduling, resolve room conflicts, and communicate space information and operating expectations to employees.
• Partner with event hosts to understand their objectives and translate them into clear logistical plans covering room setup, audiovisual support, catering, security, janitorial services, and other event needs.
• Maintain event calendars, submit setup requests, create room diagrams, and verify internal quotes for event services.
• Coordinate external event quotes, agreements, contracts, invoices, and payments in accordance with applicable processes and requirements.
• Provide onsite oversight and serve as the primary point of contact for event hosts, vendors, audiovisual partners, catering teams, facilities partners, and other service providers.

Requirements

• A bachelor’s degree or at least 4 years of professional experience managing onsite conferences, corporate meetings, events, hospitality operations, or comparable workplace-event services.
• Hands-on experience planning and executing in-person events from intake through day-of delivery, including scheduling, room setup, audiovisual coordination, catering, vendor support, budget or quote management, and real-time issue resolution.
• Experience serving as the central point of contact for event hosts, leaders, vendors, facilities partners, and service providers while managing multiple events or operational priorities.
• Experience coordinating third-party vendors, reviewing service requirements or quotes, and monitoring service delivery and performance.
• Strong verbal and written communication, interpersonal, and customer-service skills, including the ability to work effectively with employees and leaders at all levels.
• Strong time management, organization, attention to detail, problem-solving, and decision-making skills.

Benefits

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance