Human Services Clerk - Customer Service

About the Role

This position is heavily involved in using computers to gather data to answer questions while maintaining confidentiality of case information. It requires occasional travel to other sites and involves a variety of administrative and customer service tasks.

Responsibilities

• Works onsite with reliable attendance
• Greets customers and issues visitor badges
• Responds to telephone inquiries and provides accurate information
• Sorts and distributes mail
• Monitors electronic systems and manages documents
• Provides administrative assistance to case specialists

Requirements

• High school Diploma or GED
• One year of customer service-related experience
• Human Services experience preferred
• Bilingual in Spanish preferred
• Successful completion of a criminal background check

Benefits

• Medical
• Dental
• Vision
• Retirement plans
• Additional resources for health and well-being