Consumer Access Specialist

AdventHealth Parker

Full-timeParker, COOn-siteHealthcarePosted 4 months ago

$19.77 - $31.64/hr

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About the Role

The Consumer Access Specialist is responsible for ensuring Medicare compliance and establishing patient financial responsibility estimates. This role involves coordinating with various departments to ensure patients have the necessary information and support during their healthcare journey.

Responsibilities

Perform Medicare compliance reviews and issue necessary notices
Create accurate estimates for patient financial responsibilities and collect payments
Coordinate with utilization management for pre-authorization issues
Contact insurance companies to verify benefits and obtain pre-authorizations
Register patients ensuring accuracy and minimizing record duplication
Manage communication between departments to enhance patient experience

Requirements

High School Graduate or Equivalent required; Associate degree preferred
1+ years of experience in customer service, healthcare, or revenue cycle preferred
Knowledge of medical terminology and insurance benefits
Ability to communicate effectively, both verbally and in writing
Bilingual in English and Spanish preferred

Compensation

Base pay: $19.77 - $31.64/hr

Benefits

Medical, Dental, and Vision Insurance from Day One
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources

Why this role might be a fit

AdventHealth benefits start day one—no waiting period. Tuition reimbursement goes up to $3,600/year (or $21,000 lifetime for BSN completion). The 401(k) includes a 4% employer match. Parker's 340,000 sq ft medical campus serves one of Colorado's fastest-growing communities with brand-new facilities and equipment.