Lead - Student Data & Information Services Specialist

About the Role

Ensures efficient and effective operation of the Student Data & Information Services Department by providing support and assistance to the SDES Manager and Division staff. Enhances stakeholder service and satisfaction by serving as a single point of contact for communication and problem resolution.

Responsibilities

• Calendar Management: Coordinate the Calendar Roll Forward process in the District Student Information System with approved calendars from the BOE
• Leadership & Staff Evaluation: Responsible for the evaluation of Student Data & Information Services Specialists. Facilitate meetings with the Student Data & Information Team to address concerns and operational needs
• Data Integrity & Workflow: Streamline Division workflow by routing incoming work requests and ensuring compliance with District policies. Coordinate vital services with the Planning Department to validate address authentication for the Student Information System
• Enrollment & Records Management: Assist the Manager with the successful implementation of records management policy, procedures, schedules, and tools. Facilitate efficient enrollment policies for guardianship, temporary guardianship, and foreign students to prevent FERPA violations
• State Reporting & Compliance: Manage state reporting requirements as determined by the SDES Manager, including the Record Integration Tracking System (RITS), Civil Rights Data Collection, and other federal and state reporting submissions and audit processes
• Stakeholder Support: Respond to telephone calls, records requests, subpoenas, and court orders from internal/external constituents in a timely manner
• Training & Collaboration: Lead the creation and facilitation of trainings pertinent to the position. Collaborate with the Lead District Registrar to set agendas for Registrar trainings. Work with the SDES Manager to set agendas for Department Meetings

Requirements

• High School or Equivalent
• Advanced oral, written and interpersonal communication skills with the ability to tailor communications for varying levels of technology literacy.
• Collaborative team player
• Demonstrates strong troubleshooting and issue research skills to provide first-contact resolution.
• Effective oral and written communication skills
• Effective verbal and written English communication skills and a demonstrated ability to read and comprehend written/graphic and oral instructions
• Maintains a generally positive attitude
• Observes all District policies and procedures
• Strong organizational and time management skills

Compensation

• Base pay: $26.30 - $35.54/hr
• Career range upper: $44.77/hr

Benefits

• This position is eligible for health, vision, dental, health savings account (HSA), flexible spending accounts (FSA), District paid and voluntary additional (supplemental) life and accidental death and dismemberment insurance, short and long-term disability, critical illness and accident voluntary insurance, employee assistance program (EAP), voluntary 401(k), 403(b) and 457 retirement plan options.
• This position is eligible for paid vacation, sick and personal time.