Event Assistant

About the Role

The Town of Castle Rock’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork, cooperation, and quality communication. Key duties include greets and directs patrons attending town events and special programs. provides line assistance and checks ids. and sells and takes tickets. collects fees.

Responsibilities

• Greets and directs patrons attending Town events and special programs. Provides line assistance and checks IDs.
• Sells and takes tickets. Collects fees, handles cash and credit card payments. Makes change for customers and accounts for cash register proceeds. Completes cash reports for point-of-sale systems.
• Provides customer service by responding to basic patron questions, concerns, and issues; provides information regarding the event, special programs, and facility.
• Acts as a customer service representative for the Special Events and Programs department.
• Facilitates, under the direction of the Supervisor or Event Coordinator, all event setup, on-site execution, teardown, and equipment storage.
• Acts as on-site contact for rental and permit event hosts.
• Performs other duties as assigned or required.

Requirements

• An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
• Age Requirement: Must be at least 16 years old
• Experience: at least six (6) months' experience in a public setting providing customer service is preferred; or an equivalent combination of education, training, and experience.
• Must possess a valid Driver's License
• CPR/AED/First Aid Certification; or the ability to obtain within 30 days of hire
• Must be well-spoken, friendly, and possess exceptional customer service skills.
• Ability to exercise consistent tact and courtesy in frequent public contact.
• Skill, including basic math, in handling cash and credit card payments.
• Ability to handle diverse tasks while maintaining attention to detail for accuracy.
• Ability to work flexible hours including nights and weekends

Compensation

• Hourly Range: $16.34 USDto$22.88 USD

Benefits

• Free membership to Miller Activity Complex (MAC) or Recreation Center
• Public Service Student Loan Forgiveness eligible
• Public Employees' Retirement Association (PERA) retirement plan with employer contribution
• Career Advancement Programs
• Competitive total compensation with benefits package