Senior Manager, Journey Production

About the Role

Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you are passionate about marketing and providing a personalized and seamless experience that engages our customers and professional, this is a fantastic opportunity to join the Digital Marketing team at the global leader in implantable hearing devices!

Responsibilities

• Plan, build and execute cross-channel communications, campaigns and nurture programs in a flexible and timely manner.
• Manage set-up and configuration of data-driven campaigns ensuring deliverability on time and within compliance standard.
• Establishing a range of automated marketing campaigns based on a set of criteria.
• Reviewing existing marketing campaigns across the business and automating where appropriate.
• Provide a problem solving and determination when 'point of escalation' to platform owner(s) marketing platform team is needed for technical support or QA.

Requirements

• 10+ years Hands on experience in deploying and managing a Salesforce, Marketo marketing automation instance (or enterprise marketing automation platform) at the global, enterprise, level (campaigns, programs, nurture programs, lead scoring, routing, best practices, and success / reporting metrics)
• 3+ years people management experience in a fast-paced setting
• Expert in landing page user experience and optimization strategies
• Experience working with Salesforce.com (SFDC)
• Good understanding of HTML, CSS, and JavaScript
• Superior project management and organization skills with high level of attention to detail
• Ability to work independently and within a team environment
• Self-motivated, able to plan work effort and manage to schedule and prioritize
• Hands-on Marketo experience in an advanced/admin capacity, Marketo certified preferred
• Innovative thinker, creative problem solver
• Demonstrated ability to collaborate, build consensus, and communicate your ideas
• Ability to excel in a dynamic fast-paced, highly demanding environment

Compensation

• Pay Range in the United States: $142,000 – $150,000 based upon experience, as well as an annual bonus opportunity of 15% of base salary. Exact compensation may vary based on skills, experience, and location.
• Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.

Benefits

• Medical, dental, vision, life and disability insurance
• 401(K) matching with immediate vesting
• Paid Time Off
• Tuition reimbursement
• Maternity and paternity leave
• Employee Stock Purchase Plan
• Pet insurance