Reimbursement Order Management Supervisor

About the Role

Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you have a background in people management within a Reimbursement environment, this is a fantastic opportunity to join the Reimbursement Operations team at the global leader in implantable hearing devices!

Responsibilities

• Lead and develop a team of 10+ reimbursement specialists
• 3-week comprehensive training experience
• Flexible schedule within the hours of operation of the region you support
• Hybrid work environment with a combination of in-office and work from home. Three days in office, two remote.
• Provide guidance to team members when questions or concerns arise and being a subject matter expert on insurance related situations
• Evaluate and adjust team member work and region assignments based on team member's knowledge, skill set and business need
• Hold team members accountable for assigned tasks by monitoring and appraising performance, providing feedback timely and engaging in disciplinary action when applicable
• Identify areas for improvement and training needs within the team and communicating this information to fellow leadership and Talent Development as necessary. Responsible for providing feedback to cross-functional business partners when necessary

Requirements

• Bachelor's Degree or Equivalent Work Experience
• 2‐4 Years of Experience
• 1‐2+ years of leadership and/or coaching experience
• Extensive knowledge of government insurance and commercial insurance

Compensation

• Target Salary Range in the United States: $70,000 - $80,000 based upon experience, as well as an annual bonus opportunity of 7.5% of base salary. Compensation offered to candidate may vary based on work experience, education and/or skill level.
• Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.

Benefits

• Medical, dental, vision, life and disability insurance
• 401(K) matching with immediate vesting
• Paid Time Off
• Tuition reimbursement
• Maternity and paternity leave
• Employee Stock Purchase Plan
• Pet insurance