Patient Access Specialist

About the Role

In this role, you will meet with patients and their caregivers to gather necessary information and documentation for their visits. The position requires strong communication with various healthcare personnel to exchange vital information and ensure accurate patient registration.

Responsibilities

• Meets with patient and/or patient's caregiver to exchange necessary information and documentation.
• Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.
• Verifies insurance benefits and obtains pre-certification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.

Requirements

• High school diploma or equivalent.
• Experience in a healthcare setting preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.

Benefits

• Medical, dental and vision coverage
• Access to 24/7 mental health and well-being support
• Discounted gym memberships and fitness resources
• Paid time off (PTO) and paid family medical leave
• 403(b) plan with employer matching contribution
• Up to 100% tuition, books and fees paid for specific educational degrees