Patient Access Specialist Sr - Primary Care

About the Role

Schedules and registers patients. Obtains demographic information and performs related clerical functions.

Responsibilities

• Schedules appointments, follow-up appointments, and assigns appropriate length of visit per physician request.
• Provides instruction to patients regarding what to bring to the appointment, time of appointment and location of physician. Registers patients for medical care including laboratory, outpatient services, physician or other medical office. Pre-registers patients when needed.
• Collects and confirms complete patient demographics, current employer, emergency contact information, insurance and case-specific information such as referring physician.
• Verifies insurance eligibility for governmental insurance payors (i.e. Medicaid, Medicare, Tricare, etc.). May complete Medicare Secondary Payor Questionnaire for all Medicare eligible patients. Reviews patient accounts for outstanding balances and forwards to Accounting.
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements

• Minimum Experience: None required.